Shipping policy

Article 4: Delivery

4.1 Delivery of the products takes place at the address provided by the customer. The customer is responsible for providing correct and complete address details.

4.2 The delivery time is on average 2 working days, unless stated otherwise. Cam-it is not liable for delays in delivery, unless these are due to intent or gross negligence.

4.3 The customer is obliged to check the delivered products upon receipt for any damage, incorrect products or other defects. Any complaints must be reported to Cam-it in writing within 7 days of receipt.

4.4 If a product is not available, Cam-it will inform the customer and offer an alternative or cancel the order. Cam-it is not liable for any damage resulting from an unavailable product.

4.5 Deliveries take place within Europe. Additional shipping costs for international shipments are clearly stated during the ordering process.

4.6 Responsibility for the product passes to the customer at the time of delivery. The customer is liable for damage to or loss of the product after receipt.

4.7 Shipping policy (United States)

4.7.1 Shipping to the United States

• We ship all orders to the US via UPS Express Saver.

• Estimated delivery time: 2-4 working days after dispatch.

• Shipping costs:

• For orders over $150: fixed shipping contribution of $6.95 per order.

• For orders under $150: shipping costs of $49.95 per order.

• Once your order has been shipped, you will receive a track & trace code to follow the delivery status.

4.7.2 Customs charges, import duties and taxes

• Orders shipped from the Netherlands to the US may be subject to customs charges, import duties or other levies imposed by the US authorities.

• Orders under $800 USD are generally exempt from import duties under US law. However, this may change.

• The customer is responsible for all customs and import charges imposed by US customs. We have no control over these charges and cannot predict them.

• If customs charges or import duties apply, the carrier (UPS) may contact you for payment before delivery takes place.

In the event of discrepancies or ambiguities, the Dutch version shall prevail in the interpretation and explanation of this text.